💨 Abstract

Gen Z and millennials are avoiding phone calls due to phone anxiety, causing a growing issue in workplaces like Forvis Mazars. Young people are more comfortable texting and prefer to avoid the anxiety of phone calls, even keeping their phones on Do Not Disturb. A mental health therapist suggests methods such as exposure to low-stakes calls, preparation, and shifting focus from oneself to ease phone-related anxiety.

Courtesy: metro.co.uk

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