💨 Abstract

Sainsbury’s introduced AI cameras on self-service checkouts to combat shoplifting, which sparked customer outrage. In response, they are trialing a new service allowing customers to use SmartShop handsets to scan and pay for items, bypassing traditional checkouts in two select stores. This aims to streamline the shopping experience but still involves occasional staff checks and limitations like no printed receipts unless requested. The new method is perceived as beneficial for customer convenience but with some teething issues.

Courtesy: metro.co.uk

Summarized by Einstein Beta 🤖