💨 Abstract

London restaurant owners report extreme rudeness from customers, costing them about £1,000 weekly. Issues include last-minute cancellations, constant complaints, and anger over minor service discrepancies. Ferhat Dirik, owner of Mangal 2 Restaurant, expressed his frustration on social media, resonating with many in the hospitality industry. He noted a decline in manners, with customers often fighting biased and challenging attitudes not understandable by wait staff.

Courtesy: Brooke Davies