💨 Abstract
Instacart is under FTC scrutiny for its AI-powered pricing tool, Eversight, which has been accused of charging different prices for the same groceries. A study found price variations of up to 23% for identical items. Instacart claims the price tests were randomized, not based on individual browsing history. While dynamic pricing is common in various industries, its application to groceries has raised concerns, especially in an economy where affordability is a major issue.
Courtesy: Connie Loizos