💨 Abstract

At the BPO Innovation Summit 2024 in Bangalore, FLOW from Kyvos was awarded the 'Most Innovative AI-Powered WFM Suite' for its AI/ML technology that intelligently executes the full WFM lifecycle. The platform offers guided workforce planning, accurate forecasting, and optimized shift plans. It also features an Empower module for employee preference shift bidding and intelligent rostering for high customer satisfaction.

Courtesy: theprint.in

Summarized by Einstein Beta 🤖