💨 Abstract

The article discusses the success of the online food delivery industry in India by adopting Design Thinking, a problem-solving approach centered on empathy, innovation, and iteration. Design Thinking involves five key phases: Empathize, Define, Ideate, Prototype, and Test & Implement. It is suitable for addressing complex challenges with multiple solutions. Its benefits include user-centricity, collaboration, iterative processes, creative confidence, and reducing the risk of failure.

Courtesy: theprint.in

Summarized by Einstein Beta 🤖