💨 Abstract

The Bhiwandi Nizampur City Municipal Corporation in Thane, Maharashtra, has launched a QR code-based smart grievance redressal system. This digital initiative allows citizens to register and track complaints from home in real-time. The system aims to eliminate bureaucratic delays, reduce inconvenience, and promote a more responsive governance framework. This move is part of the municipal corporation's commitment to transparent and efficient governance.

Courtesy: theprint.in

Summarized by Einstein Beta 🤖