💨 Abstract

The Delhi government plans to launch a unified helpline number (311) for citizens to register complaints to any department, aiming for 'One Delhi, One Number'. The move is to improve coordination between departments and streamline complaint resolution, especially during the monsoon season. The helpline will be connected to an integrated command centre handling complaints related to MCD, DDA, PWD, DJB, and flood control.

Courtesy: theprint.in

Summarized by Einstein Beta 🤖