💨 Abstract

The article describes the author's experience working in a bank with Ratan Tata as a client. Despite being a VVIP, Tata was down-to-earth and humble, treating bank staff and customers with respect and kindness. He was patient, even going to the ATM and setting up his own password without special treatment. Tata paid bills on time, never complained, and was always polite.

Courtesy: theprint.in

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