💨 Abstract

The airline industry is depicted as glamorous, but in reality, it prioritizes profit over passengers and staff welfare, causing numerous issues like flight delays, luggage problems, poor customer service, and grueling working conditions for staff. In India, pilots are particularly affected by the intense pressures, unpredictable schedules, and low pay, which have led to a pilot shortage and safety concerns due to pilot fatigue.

Courtesy: theprint.in