💨 Abstract

The article discusses the evolving KYC (Know Your Customer) process in India, originally implemented to prevent money laundering and terrorist financing, but has become burdensome and intrusive for customers, often causing frustration and breaking trust. Specific examples include a former Union Minister having difficulty submitting required documents, a colleague's bank account being frozen due to inability to complete KYC, and an elderly woman being asked to personally complete KYC despite physical limitations.

Courtesy: theprint.in

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