💨 Abstract

NatWest and OpenAI have partnered to improve the bank's digital assistants and customer support using AI, with the goal of reducing financial fraud and enhancing customer experience. The collaboration is the first of its kind with a UK-headquartered bank. NatWest is exploring over 275 AI projects, including using OpenAI's technology to boost the capabilities of its chatbot Cora and virtual assistant AskArchie.

Courtesy: theprint.in

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