💨 Abstract

A 70-year-old South African pensioner, Herman Nell, receives only R508 per month from SASSA, far below the maximum grant of R2,400. His appeal for a higher grant has gone unanswered. Nell's situation highlights issues faced by other grant recipients who struggle to get feedback on their appeals. SASSA advises recipients to follow up through their call center or visit local offices for assistance.

Courtesy: Nozibusiso Mazibuko