💨 Abstract

Collier County, Florida, has one of the most advanced 911 systems in the U.S., allowing callers to send texts and videos to dispatchers. This Next Generation 911 (NG911) system has been developed over a decade and is crucial for rapid emergency response, especially in disaster-prone areas like Collier County. The system uses advanced technology like geo-tracking and data from connected devices to improve response times.

Courtesy: WTOP Staff