💨 Abstract

Tesco has introduced a four-step AI-driven locked security system in some stores, aiming to reduce theft of items like spirits. Despite the security goal, some customers find the system irritating and impersonal. Meanwhile, the supermarket has added self-service checkout cameras and trials weight-based Scans as you Shop. While these measures help prevent theft, they've sparked customer complaints and questions about their effectiveness.

Courtesy: Eleanor Noyce