💨 Abstract

FlySafair, a South African low-cost airline, is under investigation by the National Consumer Commission (NCC) for overbooking and overselling tickets. The investigation was triggered by a disgruntled passenger's complaint on social media about being denied boarding for a flight he had paid for, despite the airline having the seats. FlySafair admits to overbooking to keep ticket prices affordable and offers compensation to affected passengers.

Courtesy: www.thesouthafrican.com