💨 Abstract

FlySafair welcomes an investigation by the National Consumer Commission into its overbooking practices, following complaints from a passenger. The airline defends its overbooking as a common practice to keep tickets affordable, and says it offers compensation to passengers affected. FlySafair urges a fair and contextual investigation, as the practice is used by all local and international airlines.

Courtesy: www.thesouthafrican.com

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