💨 Abstract

Several South African companies have asked the Information Regulator to investigate Truecaller for allegedly violating the Protection of Personal Information Act (POPIA). The app, which helps users identify unknown and spam callers, is accused of harming direct-marketing businesses by flagging their numbers and sharing information illegally. The Information Regulator acknowledged the investigation and will pronounce a decision once it's concluded. Legal experts emphasize the need for concrete data to prove the app's adverse impact on businesses.

Courtesy: Ray Leathern